Shipping Policy

Returns 

We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

. If you need to return the goods for a refund, customer needs to pay for the shipping cost for return.

Refunds
All refunds will be credited to your original form of payment.
If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 14 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
If you haven't received a credit for your return yet, here's what to do:
Contact the bank/credit card company. It may take some time before the refund is posted to your account.
If you paid by PayPal, the refund is available in 3-5 business days.If you have received a defective or damaged product,please contact us with the details.

 

Cancellations

We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.

 

 

We are a good business with practical common sense approaches to everyday business.  This means that we are here to help you, our customers, and we urge you to contact us for any questions or issues that may arise.  Thank You for your business.

 

 - Nootropic Madness Staff